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 Komatsu Forklift U.S.A. Inc. has an excellent reputation for building reliable and rugged lift trucks. Komatsu is acknowledged around the world as a corporation with a rich heritage while maintaining an exceptional benchmark of innovation and quality in both design and equipment production.
Komatsu Forklift U.S.A., Inc., a branch of Komatsu Forklift Co., Ltd., International Division and Komatsu Utility Co., Ltd remains devoted to their promise of helping to foster a healthier tomorrow. The company heritage dates back to 1921, when Komatsu, Ltd began in Japan as a producer of mining and construction equipment. Very soon the company grew into an industry leader and was accountable for building Japan’s first state-of-the-art bull dozer and farm tractor.
Komatsu has matured into a global giant over the last few decades thanks to their expertise and strength in the field of logistics, mining, excavating and construction. With modern designs and technological superiority, they remain at the forefront of these industries.
Since 1945, Komatsu Forklift Co. Ltd has grown tremendously. Using modern design techniques and superior production capabilities, Komatsu has distinguished themselves through the development of dependable and rugged lift trucks that customers from around the planet have come to rely on. In 1976, Komatsu Forklift U.S.A., Inc was established to meet the mounting demand for its products in the North American market. To better expenditures and efficiencies, a state-of-the-art plant was built in Covington, Georgia in 1990, to unite all U.S. Komatsu Forklift product support and production operations.
Komatsu Forklift U.S.A. continues to meet the needs and demands of their customers worldwide while remaining a leading producer and provider of progressive forklifts and forklift accessories. Central and Latin America, Mexico, the Caribbean and South America are home to many of Komatsu’s satisfied customers along with their North American clients.
Following years of delivering consumer service and maintaining rapport, Komatsu Forklift understands that meeting the customers’ needs is paramount. All the latest product enhancement at Komatsu begins first with the client. By welcoming input and criticism, they are able to determine customer wishes and expectations then develop progressive concepts and then build to exceed Komatsu Engineering Standards. Assuring customers that quality is premeditated from the beginning and sustained throughout the manufacturing, service and sales processes, allows Komatsu to end up with a top-quality product from start to finish.
Komatsu engineers are specialized experts in designing forklifts, construction equipment and heavy duty equipment. Their design skill and competence assures that each new piece of equipment will endure in the toughest environments and be able to survive the roughest applications. Adherence to meticulous engineering standards allows Komatsu Forklift to meet ISO 9001 standards. Computer aided design and stringent internal quality standards all add to superior forklift products. Komatsu Engineering Standards translate the contemporary and progressive technology used in advanced mining and construction equipment into world class equipment.
The ultra-modern facility in Covington, Georgia has all the essential requirements for full scale manufacturing. This facility can take unprocessed steel and manipulate it by preparing, welding, and fashioning it. Once assembled and painted the lift trucks are ready to leave the facility and enter the market. Maintaining quality control throughout the length of the production process, assures customers that the quality is built into Komatsu’s products from the very beginning.
Komatsu believes that a product is only as valuable as the individuals who support it and sell it, their sellers make all the difference. Komatsu Forklift features an excellent network of company sellers and independent sellers who are working hard to exceed expectations. Specialized in all aspects from product sales, service or operating instruction, or aftermarket support, their diverse association of experienced and capable experts are available. Komatsu Forklift Dealer locations across the nation have a Komatsu OEM parts on-hand to provide the necessary service needed to keep customers’ operations running effortlessly. Computerized, real-time access with next day delivery from their highly automated supply center is an alternative option. The web-based K-Link system assists sellers with online parts management, service and acquisition for all major forklift brands.
At Komatsu Forklift U.S.A., Inc. they acknowledge that their world-class clients depend on Komatsu forklifts in their day-to-day operations. So Komatsu focuses their attention on their nationwide account consumers permitting them to gain from an original relationship that lets them customize their partnership in order to increase customer productivity and profits. Komatsu nationwide account consumers have access to on-line parts and service support system and a comprehensive fleet administration program, providing the ability for Komatsu to be their total solution for any lift truck issues.
The resourceful and dependable team members at Komatsu Forklift U.S.A., are dedicated to offering excellent customer support even if it comes in the form of education, product sales, aftermarket support, and longterm maintenance. They want to confirm that the client support offered will help their clients meet or exceed their business goals while establishing strong working partnerships in the process. Komatsu strives to identify with each of their customers’ unique means of doing business and enjoys working together to develop an arrangement to best insure their ongoing success.
Komatsu invites you to contact your local Komatsu lift truck dealer today in order to find out more about the variety of services and products they have available. Customer satisfaction and support are two of the organizations top priorities and it is easy to see why thousands of clients world-wide rely on the Komatsu family of products everyday.
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